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Lost lisense key

Last post 08-24-2009, 12:53 AM by thingymabobs. 8 replies.
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  •  08-22-2009, 11:48 AM 1228

    Lost lisense key



    Ive lost my lisense key any way of retrieving it?


  •  08-22-2009, 11:52 AM 1229 in reply to 1228

    Re: Lost lisense key

    sorryEmbarrassed should have looked further down.  Got it now
  •  08-22-2009, 12:15 PM 1230 in reply to 1229

    Re: Lost lisense key

    Hi retrieved the information but when i enter it in the program I get the message lisence information incorrect



  •  08-22-2009, 1:41 PM 1231 in reply to 1230

    Re: Lost lisense key

  •  08-22-2009, 4:10 PM 1232 in reply to 1231

    Re: Lost lisense key

    The email you get should have 4 pieces of info on:



    Licence No

    SCM Licence Key

    PCTill Licence Key


    Both SCM and PCTill need the first 2 entered, plus the revelent key

    Get free EPoS software at http://www.lettronics.com
  •  08-22-2009, 6:11 PM 1233 in reply to 1232

    Re: Lost lisense key

    Done that still wont wont work just gives me lisence information wrong


  •  08-22-2009, 7:44 PM 1234 in reply to 1233

    Re: Lost lisense key

    I think I am doomed never to try this software and it seems to be so what I want.  I decided to try on my home computer running XP the one at the shop runs vista wondered if that was the trouble.  My home computer had an old version of pctill etc from a previous failed attempt to try it.  I uninstalled the old and installed the current version but the old license number came up greyed.  I cant remember the email address I used so have no way of retrieving that one and it wont let me erase the number there and put a new one in.  Help please
  •  08-23-2009, 8:48 AM 1237 in reply to 1234

    Re: Lost lisense key

    If you need to change the entered Licencee and/or licence no, got Start > Run

    "c:\program files\stock\stock.exe" /configdb:y

    which will reprompt you for database type (Jet for free version) and location (the full path to your stock.mdb, for example c:\stoock\stock.mdb), then it will prompt for licencee details.

    If the licence details do not appear to be valid, can you send me a PM with the username and password you use for these forums so I can check that the system has indeed sent you valid details.  Obviously, don't send these details in a reply here!

    Get free EPoS software at http://www.lettronics.com
  •  08-24-2009, 12:53 AM 1241 in reply to 1237

    Re: Lost lisense key

    got the home machine to work using one of the licence keys i have.  Will try again at the shop


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